Xcelerate Management

1. Introduction

Xcelerate Management Limited (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.xcelerate.nz or engage with our services.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

Contact Information: Name, email address, phone number, and business address when you contact us through our website or other means.
Business Information: Company name, job title, and project requirements when you enquire about our services.
Communication Data: Any information you include in your correspondence with us.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

Browser type and version
Operating system
IP address
Pages visited and time spent on pages
Referring website addresses

3. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide customer support
Deliver the services you have requested
Send you relevant communications about our services
Improve our website and services
Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

To trusted service providers who assist us in operating our website and conducting our business
When required by law or to protect our rights
With your explicit consent

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

6.1 New Zealand Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

Access your personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your information in certain circumstances
Make a complaint to the Office of the Privacy Commissioner if you believe your privacy has been breached

6.2 EU/EEA Residents (GDPR)

If you are a resident of the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate personal data
Right to Erasure: Request deletion of your personal data (“right to be forgotten”)
Right to Restrict Processing: Request that we limit how we use your data
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests or direct marketing
Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data

To exercise any of these rights, please contact us using the details provided in Section 10. We will respond to your request within 30 days.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to provide, protect, and improve our services. This section explains what cookies are, how we use them, and your choices regarding their use.

7.1 What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your overall experience.

7.2 Types of Cookies We Use

We categorise our cookies into the following types:

Necessary Cookies (Always Active)

These cookies are essential for the website to function properly. They enable basic features such as page navigation, secure access, and remembering your cookie preferences. The website cannot function properly without these cookies, and they cannot be disabled.

Cookie Consent: Stores your cookie preferences (expires after 12 months)
Session Management: Maintains your session state while browsing
Security: Helps protect against cross-site request forgery and other security threats

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website structure and content.

Pages visited and time spent on each page
How you arrived at our website (referral source)
Which links you click on
Browser and device information

Analytics data is aggregated and anonymised. We do not use this data to identify individual users.

Marketing Cookies (Optional)

These cookies may be set through our site by advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information but are based on uniquely identifying your browser and device.

7.3 Your Cookie Choices

When you first visit our website, you will see a cookie consent banner that allows you to:

Accept All: Enable all cookies including analytics and marketing
Necessary Only: Only essential cookies will be used
Manage Preferences: Choose which categories of cookies to allow

You can change your cookie preferences at any time by clearing your browser cookies and revisiting our website, where you will see the consent banner again.

7.4 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the “Options” or “Preferences” menu of your browser. Please note that disabling certain cookies may affect the functionality of our website.

7.5 Legal Basis for Cookies

We process cookies based on the following legal grounds in accordance with GDPR and the New Zealand Privacy Act 2020:

Necessary cookies: Legitimate interest (website functionality)
Analytics and Marketing cookies: Your explicit consent

We record the date and time of your consent, the version of our cookie policy you agreed to, and your specific preferences. This consent record is retained for the duration that the cookies are active.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Xcelerate Management Limited
Email: [email protected]
Address: 73 Queens Road, Waikanae Beach, Waikanae, 5036, New Zealand

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of New Zealand.